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A. TRAINING OVERVIEW
Learning the ropes in any endeavour includes understanding when the ropes should be tied, unfastened, tugged, or pulled. Ayuli Jemide, Author of the book ‘’ListenEveryHow’’ in this exciting activity-based Transactional Emotional Intelligence (TEI) Masterclass gives participants practical insight into the art of sensitive and intentional navigation of the interpersonal side in any transaction to achieve desired goals in a manner that stimulates positive satisfaction with both the outcomes and the process. The lessons learned are practical and immediately applicable.
B. KEY TAKEAWAYS
1) Improve Engagement Skills: Understand people’s antecedents and how it plays out. “We are the sum total of our experiences’’. B.J. Neblett.
2) Improve Listening Skills: How to listen; What to listen for; Importance of the unspoken. “The best way to understand people is to listen to them’’. Dr Ralph Nichols.
3) Influencing Decisions: Understand people’s definitions of values, their philosophies and mindsets. ‘’Everyone is willing to give you something for whatever it is they desire the most’’ Henry Oberlander, Henry’s Rule of Business’’
C. WHY SHOULD PEOPLE ATTEND?
1) Important to improve interpersonal skills. According to a recent LinkedIn survey of 291 hiring managers, interpersonal skills are both more important and also harder to find. 59% of managers reported they have trouble finding people with the right soft skills. Practical and immediately applicable concepts.
2) Based on experiential knowledge
3) Highly rated Professor. Ayuli has taught this Transactional Emotional Intelligence masterclass to several audiences in Europe, Africa and the Middle East with participant ratings of average 4.6 to 4.8 out of 5.
D. TRAINING FEEDBACK
1) “It was a brilliant presentation! The professor took his time in delivering his presentation and he had an anecdote for every point he made! Even though I had read his book before coming for the program, I still enjoyed the seminar and gained a lot!”
2) “AJ was very engaging. Excellent class with a lot of learning. I will recommend this to my negotiators and business managers”.
3) “The class was very enlightening and practicable. I garnered extremely valuable lessons which I look forward to applying in future corporate transactions and achieving my organization’s overall objectives as it relates to clients’ needs”.
4) “Assignments, homework, learning materials, and other activities designed by the professor contributed to my knowledge of the course and understanding of the subject”.
5) “The course content was relevant and easy to understand. The professor employed lessons from real–life case studies and a participatory approach, enabling us to think through and understand how negotiation works in real–life situations. The professor was approachable and communicated clearly”.
6) “Even though it was a long class of 4 sessions in a row, the professor was very dynamic adding activities that involved the students. He knows a lot about the topic he shared with us, and you can see he enjoys teaching it”.
E. ABOUT THE SPEAKER
Ayuli Jemide (AJ) is a model contrarian who finds excitement in championing concepts that go against the grain. He is the founder and lead Partner of Detail Commercial Solicitors, Nigeria’s first commercial solicitors’ firm to specialize exclusively in non-court room practice. He is an Adjunct Professor of the IE Business School, Madrid. He is the author of “LISTENEVERYHOW – How Negotiations Work” @2021 available on Amazon. Ayuli was named the “Best Lawyer, Nigeria, 2013’’ by World Finance. Ayuli Jemide is a “very effective negotiator.” Chambers & Partners, Global Commentary 2015. He has over two decades of dealing with clients, regulators and counterparties on transactions and has negotiated various ground-breaking deals.
F. COURSE CONTENT
1. PREPARING FOR A NEGOTIATION & IDENTITY FRAMING.
“We are the sum total of our experiences’’. B.J. Neblett.
Successful outcomes in a negotiation require an understanding of people, as much as the related facts and principles.
▪ Preparing for a negotiation, research your situation and the characters at play.
▪ Gathering information and distilling them effectively.
▪ Making informed assumptions about counterparts.
▪ Identity framing exercises.
▪ Set realistic objectives and pick battles.
2. PRODUCTIVE LISTENING
“The most basic of all human needs is to understand and be understood. The best way to understand people is to listen to them’’.- Dr Ralph Nichols (Founder, International Listening Association).
▪ Importance of Listening
▪ Difference between listening and hearing.
▪ Listening, understanding, empathy and trust
▪ How to listen, what to listen for, deducing and extrapolating and more.
▪ Interpreting buzzwords, triggers, whispers, symptoms and more.
▪ Body Language.
▪ The power of silence, when to deploy it
3. VALUE MINDSETS, PHILOSOPHIES & PAWNS
‘’Everyone is willing to give you something for whatever it is they desire the most’’- Henry Oberlander, “Henry’s Rule of Business’’
The different value mindsets (Intrinsic, Tangential and Emotional) and how they play out in negotiations.
4. FACTORS THAT AFFECT DECISION MAKING
‘’Before you build an idea in someone else’s mind, you need their permission’’ – Chris Anderson
Understanding research related to how people take decisions helps us to gently nudge them to take decisions on our favour and make them feel they took the decision.
G. DELIVERY STYLE
The sessions are conversational, exploratory, and engaging. The class is broken into 5 groups of 8 people each. The method includes presentations, group exercises, class discussions, in-classroom exercises, mind bogglers and in-depth conversations. It is designed with lots of storytelling and the majority of the stories are first-hand experiences of the Professor.
H. TARGET AUDIENCE
Any entrepreneur or manager who wants to improve their interface skills to get the best outcomes in their day-to-day negotiations.
I. DURATION
This training program is designed to be conducted one day (9am to 4pm) with coffee breaks and a 1 hour lunch break. This gives sufficient time for in-depth exploration of TEI concepts and extensive practical application.
J. TRAINING FEE
#200,000 inclusive of tea breaks, lunch, and writing materials.
To register: Click here